Terms of use

  1. Introduction

Welcome to the Perfectly Spoken webshop (the “Platform”). These Terms of Use govern your access to and use of the Platform and the services provided, including the purchase of online courses (the “Courses”). By accessing or using the Platform, you agree to be bound by these Terms of Use. If you do not agree to these terms, please refrain from using the Platform.

Perfectly Spoken Ltd and EDUardo have jointly created the Courses offered on this Platform. The sale and payment processes are managed exclusively by Perfectly Spoken Ltd, while EDUardo may access certain user information (see Section 5) to provide the best service possible for users.

 

Company information

Perfectly Spoken Ltd is a company registered in England with the following legal details:

  • Company Name: Perfectly Spoken Limited
  • Registered Address: c/o Mishcon de Reya, Africa House, 70 Kingsway
    London WC2B 6AH
  • Company Registration Number: 09197891
  • Contact Information: For any inquiries, please contact us at edu@perfectlyspoken.com.

 

  1. Ownership of Courses

All Courses available on this Platform are jointly created by Perfectly Spoken and EDUardo. However the sale and purchase of Courses, are processed by Perfectly Spoken Ltd exclusively. The intellectual property rights in the Courses are owned by both Perfectly Spoken and EDUardo. Unauthorized use, reproduction, or distribution of any Course material is strictly prohibited.

 

  1. Account Registration

To purchase Courses, you must register for an account on the Platform. You are responsible for ensuring that the information provided during registration is accurate and up-to-date. You must maintain the confidentiality of your account details, including your username and password, and you are fully responsible for all activities that occur under your account.

 

  1. Purchases and Payments

By purchasing a Course from the Platform, you agree to provide valid and accurate payment information. Perfectly Spoken Ltd manages all payments and billing information directly, and reserves the right to refuse or cancel any purchase for any reason, including errors in product pricing or availability.

 

  1. Payment Information Security

All payment transactions on our platform are securely processed by PayPal, our third-party payment gateway, using industry-standard encryption and security protocols to ensure the confidentiality and protection of your payment details.

Please note the following responsibilities concerning your data:

  • Perfectly Spoken Ltd: We are responsible for managing and securing the personal information you provide when creating your account on our platform, including your name, contact details, and other relevant account-related data.
  • PayPal: PayPal processes all payment transactions on our behalf. We do not collect or store your payment information (such as credit card numbers, bank details, or other financial data). PayPal’s privacy policy and security measures govern the handling of your payment details.
  • EDUardo: At no point will EDUardo have access to your payment details. Your financial information is securely transmitted directly to PayPal, and we do not retain any sensitive payment information.

 

  1. User Information and Privacy

Collection of Information

When you purchase a Course, Perfectly Spoken collects certain personal information, including your name, email address, and payment information. This information is used to process your purchase and to provide you with access to the Courses.

 

Sharing Information with EDUardo

To provide the best possible service, Perfectly Spoken Ltd will share the following user information with EDUardo:

  • Your email address.
  • Your account activity related to any Course, including course progress, interactions, and completion status.

This information will be used by EDUardo to assist with course improvement, user support, and course-related communications. Eduardo will not have access to your payment details or any other personal information unrelated to your account activity on the Courses.

 

Data Privacy

Both Perfectly Spoken Ltd and EDUardo o are committed to protecting your privacy. Your personal information will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) if you are located in the European Union, or other local privacy laws that may apply. For more information on how your data is used and protected, please refer to our Privacy Policy.

 

  1. Use of the Platform

You agree to use the Platform and Courses for lawful purposes only. You are prohibited from using the Platform in any way that:

  • Violates any applicable laws or regulations.
  • Infringes on the rights of others, including intellectual property rights.
  • Interferes with or disrupts the operation of the Platform.

Perfectly Spoken reserves the right to terminate or suspend your account if it finds that you have violated these Terms of Use.

 

  1. Refund Policy

All sales of Courses are final. Refunds will only be granted at Perfectly Spoken’s discretion.  All customers agree to the delivery of the service on the date of purchase. This means that you are given login credentials and are given access to the course with immediate effect. This also means that in those jurisdictions where a 7 or 14 day  withdrawal period may apply, you agree that any right to cancel no longer applies. If you encounter any issues with your purchase or access to the content of the course or experience any technical issues course please contact Perfectly Spoken customer support at edu@perfectlyspoken.com.

 

  1. Intellectual Property

All content provided on the Platform, including text, graphics, videos, and other materials, is the intellectual property of Perfectly Spoken and EDUardo, unless otherwise stated. You may not copy, modify, distribute, or reproduce any content without prior written consent from both companies.

 

  1. Limitation of Liability

The Platform and Courses are provided “as is” without any warranties, express or implied. To the fullest extent permitted by law, Perfectly Spoken and EDUardo disclaim all warranties, including but not limited to the accuracy, completeness, or reliability of the Courses. Perfectly Spoken and Eduardo are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform or Courses.

 

  1. Modifications to the Terms

Perfectly Spoken reserves the right to modify these Terms of Use at any time. If changes are made, the revised terms will be posted on the Platform with an updated “Last Modified” date. Your continued use of the Platform following the posting of any changes signifies your acceptance of the updated Terms of Use.

 

  1. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of England, without regard to its conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in England.

 

  1. Contact Information

If you have any questions about these Terms of Use, please contact us at:

  • Perfectly Spoken Contact Information:
    • Email: edu@perfectlyspoken.com
    • Address: Perfectly Spoken Limited. Registered office: c/o Mishcon de Reya, Africa House, 70 Kingsway
      London WC2B 6AH – United Kingdom
  • Eduardo Contact Information (for course-related inquiries):
    • Email:  support@edu-simulation.com

Last Modified: [4th October 2024]